Topic · emotions

When a conversation stings

An emotion can point to something that matters to you. It does not prove what another person meant.

Exercise

Start with your own observations

The tool helps you make a working map of one conversation. You do not need to decide who is right or assess another person.

Reading

Separate what happened from what we think about it

Separating an observation from an interpretation does not dismiss feelings. It leaves more room for questions and new information.